Reference

Check the Terms That Apply to Your mega6 Account

These terms set out how your mega6 account works, what we expect from you, and what you can expect from us. They cover deposits through bKash, Nagad, and Rocket, how withdrawals are processed, account verification steps, and the conditions under which we may restrict…

bKash, Nagad, Rocket depositsAccount verification processWithdrawal conditionsAccess subject to eligible regions
mega6 Check the Terms That Apply to Your mega6 Account
HOW WE HANDLE YOUR DATA

Explore How These Terms Protect Your Account and Information

Our terms are not just about what you owe us — they also describe what we owe you in terms of data handling, security practices, and fair process. Below are the key commitments built into this agreement, each linked to a specific operational practice rather than a vague promise.

Account Data Storage

We store your personal details — name, phone number, email, wallet identifiers — on encrypted servers. Data is retained for as long as your account is active plus any period required by applicable regulation.

Cookie Usage

mega6 uses cookies to maintain your login session, remember device preferences, and track platform performance. You can manage cookie settings through your browser. Blocking essential cookies may prevent you from logging in or completing transactions.

Account Security Measures

Your account is protected by a PIN or password you set at registration, plus an OTP sent to your registered mobile number for sensitive actions like withdrawal requests or password changes.

Data Retention After Closure

If you close your account, we retain transaction records and identity documents for a limited period as required for compliance and dispute resolution. After that retention window, personal data is deleted or anonymised so it can no longer identify you.

Requesting Changes to Your Data

You may ask us to correct inaccurate personal information at any time by contacting support with the details you want updated. Changes to your registered name or national ID number require fresh verification documents before we process the update.

Third-Party Data Sharing

We share data only with payment processors (bKash, Nagad, Rocket, Upay, bank partners) to complete your transactions, and with identity verification providers to confirm your documents. We do not sell personal data to advertisers or unrelated third parties.

POLICY HELP CHANNELS

Open a Conversation About These Terms Anytime

If anything in these terms is unclear, or if you want to exercise a right described here — such as requesting account closure or data access — reach out through the channels below. Our support team handles terms-related queries alongside general account questions, so you do not need a separate process.

Live Chat Tap the chat icon inside your mega6 account on any device. Live chat connects you directly to a support agent who can explain specific clauses, walk you through account closure, or confirm how verification affects your withdrawal timeline.
Email Support Send your query by email if you prefer a written record. Include your registered phone number or account username so we can locate your profile quickly.
Mobile Wallet Disputes If a deposit via bKash, Nagad, or Rocket did not credit to your account, contact support with your transaction ID and the sending wallet number.

Switch to Common Questions About These Conditions

Below are answers to the questions our support team receives most often about these terms. If your question is not covered here, reach out via live chat or email and reference the specific clause you need clarity on.

Eligibility depends on local law and the regulations in your region. We do not confirm that our services are lawful everywhere. You are responsible for checking whether accessing mega6 is permitted where you live before opening an account.

No. Each person may hold only one mega6 account. If we detect duplicate registrations — same name, phone number, device, or wallet — we will close the additional accounts and may forfeit balances held in them under these terms.

Deposits must come from a wallet registered in your own name. Third-party deposits are returned to the source wallet, and your mega6 account may be suspended while we review the transaction for potential misuse.

Go to account settings, upload a clear photo of your national ID or passport, and provide proof of wallet ownership such as a screenshot showing your registered name on bKash, Nagad, or Rocket. Our team reviews documents and confirms verification status.

We may amend these terms at any time. You will be notified via your registered email or phone number. If you continue using the platform after notification, you accept the updated terms. If you disagree, you may close your account and withdraw eligible funds.

You can request a summary of the personal data we hold, ask for corrections to inaccurate information, or request deletion after account closure subject to our retention obligations. Contact email support and reference these terms for a formal data request.

We retain transaction records and identity documents for a limited compliance period after closure. Once that window passes, personal data is either deleted or anonymised so it cannot identify you. The exact retention period depends on applicable regulatory requirements.

We may suspend or close your account if we detect duplicate accounts, third-party deposits, fraudulent activity, failure to complete verification when requested, or any breach of these terms. You will be notified and given an opportunity to withdraw eligible funds where applicable.

If you disagree with an action we have taken under these terms, contact support via email with a clear description of the issue. We aim to resolve disputes internally first. If no resolution is reached, applicable law in your eligible region governs the process.

These terms apply uniformly to all services on mega6 — whether you use the sportsbook for cricket or football markets, play live casino tables, or spin slots. There is no separate agreement for different product categories; one set of conditions covers your entire account.